DALLAS--(BUSINESS WIRE)--Prolucent Health®, a leading provider of enterprise-wide healthcare workforce optimization software and services, today announced that veteran healthcare sales executives ...
MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, Inc., a leading provider of contact center workforce optimization software, today released an all new design of its Web 2.0-based Calabrio ONE® enterprise ...
Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...
DMG Consulting last year valued revenue for the global contact center workforce optimization market at $2.1 billion, up only slightly from 2019’s total. The primary drivers of the market during the ...
SCOTTSDALE, Ariz., Feb. 27, 2018 (GLOBE NEWSWIRE) -- dvsAnalytics, a globally recognized leader in workforce optimization, today announced that Encore ™ version 6.0.6 is compatible with Mitel’s ...
PARIS, ILS DE FRANCE, FRANCE, February 6, 2023 /EINPresswire.com/ -- DecisionBrain, a leader in advanced analytics and optimization software solutions, has released ...
International Insurance Provider Implementing Enterprise Workforce Optimization Software from Verint
The deployment involves advanced WFO capabilities, including enterprise workforce management, performance management, desktop and process analytics, and work allocation manager. Leveraging these ...
AI-powered personalization for workforce optimization is the new trend helping companies simultaneously improve worker retention and increase productivity. It is clear that companies need new methods ...
Dayforce, Inc. announced that Hubexo, a global construction data and technology company, has chosen Dayforce to unify its HR systems and enhance its people operations. As part of its digital ...
LeanTaaS, a Silicon Valley-based company that sells capacity optimization software to healthcare providers, on Tuesday completed its acquisition of automation company Hospital IQ. The companies are ...
LINCOLNSHIRE, Ill.--(BUSINESS WIRE)-- Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, today ...
ING Australia is leveraging the software to further its commitment to the delivery of high-caliber service drawing from Impact 360’s monitoring, workforce management, analytics, scorecard and ...
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