The American Hospital Association supports the proposed changes to the Clinician and Group Consumer Assessment of Healthcare Providers and Systems patient experience survey, known as CG-CAHPS, but ...

Dual-eligible Special Needs Plans are at highest risk with newest CMS changes. When CMS announced its Contract Year 2021 Star Ratings formula updates, the agency sent a clear message—Medicare ...

Patients with activated patient portal accounts report higher patient satisfaction in respective dimensions of the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS ...

Please provide your email address to receive an email when new articles are posted on . ORLANDO, Fla. — Nephrologists need to take an active role in improving the response rate to surveys sent to ...

High-Deductible Health Plans and Cancer Survivorship: What Is the Association With Access to Care and Hospital Emergency Department Use? The Consumer Assessment of Healthcare Providers and Systems ...

BOSTON, Nov. 03, 2022 (GLOBE NEWSWIRE) -- Decision Point Healthcare Solutions, a leader in health plan member engagement management, today announced the release of a provider-driven member experience ...

The Agency for Healthcare Research and Quality has posted new comparative results for the CAHPS Clinician & Group Survey. Comparative results are presented for both the 12-month adult and visit adult ...

SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced it has acquired Fields Healthcare Research, a Centers for Medicare & Medicaid ...

In a session at the 20th Annual Ambulatory Surgery Centers Conference in Chicago on Oct. 25, Paul Faraclas, MBA, president and CEO of Voyance, discussed the development of the ASC Consumer Assessment ...

Managed care firms, particularly those focused on Medicare Advantage plans, traded higher on Tuesday after Wolfe Research pointed to better-than-expected CAHPS survey cutpoints that can potentially ...

Beginning in January 2025, the Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems will be mandatory for ASCs and HOPDs. The new survey from CMS will gauge ...