Millions of people are now using ChatGPT as a therapist, career advisor, fitness coach, or sometimes just a friend to vent to. In 2025, it’s not uncommon to hear about people spilling intimate details ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

The retail industry is working to catch up on generative AI as the technology evolves at a rapid pace. While plenty of companies are using it to drive efficiency, it’s also presented a change to how ...

As chatbots powered by artificial intelligence explode in popularity, experts are warning people against turning to the technology for medical or mental health advice instead of relying upon human ...

A conversation with a chatbot can shift people's political views—but the most persuasive models also spread the most misinformation. In 2024, a Democratic congressional candidate in Pennsylvania, ...