Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

The current emergency dispatch system handles about 2.1 million calls a year. The current software is about 20 years old.

At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

Baltimore's glitchy 911 Computer-Aided Dispatch system is about to get grilled in public. After a string of outages that ...

Central Lane 911's computer-aided dispatch system is experiencing an outage. Call only for emergencies, officials say.

For 2026, National Public Safety Telecommunicators Week is April 12 through 18, and celebrates the professionals that make ...

The Monticello, NY Police Department recently updated a 20+ year old on-site system with the latest dispatch platform from 911Systems. The new system substantially increases the department’s ...

Baltimore's emergency dispatch system failed due to the heat during a mental health response that ended with a man dying while in police custody, Mayor Brandon Scott confirmed. The failure of the ...

An outage in the city’s computer-aided emergency dispatch system snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as officers repeatedly ...

For the second time in just over a month, the Los Angeles County Sheriff’s Department’s computer dispatch system crashed on Wednesday evening, rendering patrol car computers unusable and forcing ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...