BMC Thursday positioned itself to lead the market in cloud-based service desk technology when the company announced it had partnered with Salesforce.com to deliver its IT management software the Force ...

Sean has over 20 years of experience in customer service and technology support. He joined Sac State because he believes education and technology can improve lives. Sean values teaching, learning, and ...

Please have the following prepared before meeting the Help Desk. One form of Photo ID with your name on it. Your Brandeis ID or a government issued ID (Driver’s License, State ID, Passport, Permanent ...

The U.S. Customs and Border Protection has announced plans to launch a competition for a contract to provide technology service desk operations support services for its Office of Information and ...

DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing services, broadening the company’s workforce solutions to support ...

The ITS Service Desk program "Technology Health Checks", brings in-person support right where you work! Our knowledgeable service specialists and manager work with departments across campus each ...

When you become a resident, you’ll receive an email with your username and password, which we call a “Norse Key“. You’ll use it connect to the internet, print ...

The U.S. Customs and Border Protection agency uses this procurement to ensure its offices and agencies can connect to IT systems. The U.S. Customs and Border Protection agency has given industry a ...