CMS Wire

New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences

PROVO, Utah and MONTREAL, Oct. 11, 2023 /PRNewswire/ -- Qualtrics, the leader and creator of the experience management (XM) category, and WorkJam, the world's leading digital frontline workplace, ...
Business Wire

WorkJam Partners with Aware to Give Enterprise Customers Greater Insight into Frontline Employees’ Priorities, Needs and Concerns

MONTREAL--(BUSINESS WIRE)--WorkJam, the world’s leading digital frontline workplace, today announced that it has partnered with collaboration intelligence platform Aware to provide WorkJam’s ...
Diginomica

Qualtrics and WorkJam target the last mile of customer experience - frontline workers

Organizations are often failing to tap into valuable knowledge held by frontline workers in their pursuit of improving customer experience, reducing costs, and growing revenue. That’s the thesis ...
Business Insider

New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences

New partnership will combine Qualtrics AI, insights from experience data and automated workflows within WorkJam to increase engagement, productivity and retention among frontline workers Qualtrics ...