Understanding Agreement in Communication

How can you design a culture rooted in kindness? Here's advice from Bonnie Hayden Cheng. Cheng is a professor of management at City University of Hong Kong who researches how workplace behaviors affect interpersonal dynamics and well-being. In her book, The Return on Kindness, she explores how organizations that foster a culture of kindness see a measurable ROK — one marked by a more committed, more productive, and less expensive workforce. Listen to the full episode at the link in our bio. #pod