32 Tips for Reducing Average Handling Time (AHT)
32 Tips for Reducing Average Handling Time (AHT)
289.6K viewsFeb 13, 2013
callcentrehelper.com
What is Average Handle Time (AHT) & How to Calculate It?
26:48
What is Average Handle Time (AHT) & How to Calculate It?
Mar 3, 2022
getvoip.com
Average handle time: Importance, how to measure & optimize
Average handle time: Importance, how to measure & optimize
Oct 4, 2021
timedoctor.com
10 smart practices to lower call center turnover rate
10 smart practices to lower call center turnover rate
Oct 18, 2021
timedoctor.com
How to create an effective call center attendance policy (plus free template)
How to create an effective call center attendance policy (plus fre…
Apr 15, 2021
timedoctor.com
Call Routing: Handling Incoming Calls With Ease
Call Routing: Handling Incoming Calls With Ease
Apr 20, 2020
nextiva.com
Handle Inbound Calls Like a Pro: 6 Best Practices for Agents and Call Center Managers - CloudTalk
Handle Inbound Calls Like a Pro: 6 Best Practices for Agents and Cal…
10 months ago
cloudtalk.io
Proven Methods to Reduce Inbound Call Volume
May 20, 2022
proprofschat.com
10 top metrics to measure call center productivity (2026)
Oct 11, 2024
timedoctor.com
3:56
Call Center Analytics: Types, KPIs & Metrics (Complete Guide)
Jan 1, 2025
nextiva.com
11 Ways to Reduce After Call Work in Your Contact Center
Sep 2, 2021
babelforce.com
8 first call resolution best practices: Benefits, challenges, and more
Dec 3, 2020
ringcentral.com
33 Best Time Management Tips For Work and Study
Jun 28, 2023
scienceofpeople.com
3:06
10 Tips to Reduce & Improve AHT in a Call or Contact Center
2 viewsJul 3, 2020
lightico.com
Hold Time | Managing Metrics
1.7K viewsMar 18, 2021
YouTubeBenchmarkPortal
What Is Average Handle Time & How Do You Improve It?
Jul 2, 2021
nextiva.com
4:07
HANDLING RESERVATION CALL | HOTEL RESERVATION
81.9K viewsDec 16, 2020
YouTubemaricrisvm
5:27
Average Handle Time | Managing Metrics
7.8K viewsAug 12, 2020
YouTubeBenchmarkPortal
2:01
Conflict Resolution: Phone Skills Training
159.1K viewsAug 17, 2015
YouTubeCanity
6:41
CALL CENTER TRAINING: HANDLING ABUSIVE CALLS
9.4K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the C…
13:24
How to Reduce AHT in a Call Center
145.7K viewsJul 21, 2012
YouTubeCareforCustomers
4:22
Calming & De-escalation Strategies
467.1K viewsMay 15, 2020
YouTubeDartmouth Trauma Interventions Research Center
13:59
How to Survive Your Call Center Training
1M viewsAug 31, 2020
YouTubeKwestyon
17:02
How to Handle Irate Customers in a Call Center (WITH SCRIPTS)
202.5K viewsApr 6, 2021
YouTubeKwestyon
3:27
Customer Connections: Handling Angry Callers
38.6K viewsFeb 4, 2020
YouTubeExpress Employment International
3:08
Tips On How To Handle Difficult Customers In Call Center
64.2K viewsMay 2, 2016
YouTubeOutbounders TV
1:28
How to Reduce Average Handle Time (AHT)
8.9K viewsMar 16, 2020
YouTubeVerintTV
2:49
Cold calling techniques that really work
118.9K viewsOct 23, 2019
YouTubeHubSpot Marketing
13:53
How To Deal With Irate Customers (With Mock Call Sample)
134.2K viewsJul 13, 2018
YouTubeRea Ninja
1:01
6 Ways to Reduce Stress at Work
NATIONALLY RATED HOSPITAL
About this channel
YouTubeHenry Ford Allegiance Health
See more videos
Static thumbnail place holder